FAQ's

What products do you sell?

Pacific Clothing currently offers men’s and women’s clothing through our online store. We are continuously working to expand our collection with more styles and categories.

Where is Pacific Clothing located?

Our physical store is located at 1100 Carver Rd #11, Modesto, CA 95350, United States.

Do you ship internationally?

No, we currently ship only within the United States.

How long does shipping take?

The estimated total delivery time is 5–7 business days, including processing and transit time.

Do you offer free shipping?

Yes, we provide free shipping on all orders.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email to monitor your package status.

What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, JCB, Discover, and Diners Club.

Can I return my order?

Yes, eligible items can be returned within 30 days of delivery if they are unused and in original condition.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

How long does it take to receive a refund?

Approved refunds are processed within 7 business days after the returned item has been received and inspected.

Can I cancel or change my order?

Orders can be canceled or modified before they are processed or shipped. After shipment, changes may no longer be possible.

How can I contact customer support?

You can contact us by email at support@thepacificclothing.com or by phone at +1 2095299410 during business hours.