Privacy policy
Introduction
At Pacific Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
Information We Collect
We may collect personal information such as your name, email address, phone number, billing address, shipping address, payment details, and order history when you place an order or contact us.
We may also collect non-personal information including browser type, device information, IP address, and website usage data to improve our services and website performance.
How We Use Your Information
Your information is used to process orders, provide customer support, improve our services, communicate order updates, prevent fraud, and comply with legal obligations.
We may also use your contact information to send updates, promotional offers, or important service notifications when permitted by law.
Payment Information
Payments are processed securely through trusted third-party payment providers. Pacific Clothing does not store complete payment card details on its servers.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze traffic, and enhance website functionality.
Customers can control or disable cookies through their browser settings, although some website features may not function properly without cookies.
Sharing of Information
We do not sell or rent personal information to third parties. Information may only be shared with trusted service providers such as payment processors, shipping carriers, or technology providers necessary to operate our business.
Information may also be disclosed when required by law or to protect our legal rights.
Data Security
We use reasonable security measures to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no internet transmission or electronic storage system can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.
Customer Rights
Customers may request access, correction, or deletion of their personal information where permitted by applicable laws. Customers may also opt out of marketing communications at any time.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
Pacific Clothing reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting on the website.
Contact Us
If you have any questions or need assistance, please feel free to contact our support team using the information below.
Phone: +1 2095299410
Email: support@thepacificclothing.com
Address: 1100 Carver Rd #11, Modesto, CA 95350, United States
Business Hours: Monday to Saturday: 10:00 AM to 06:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
Sunday - Closed.