Shipping policy

At Pacific Clothing, we are committed to delivering your order quickly and securely. Please review our shipping policy below for important delivery information.

Shipping Destination

We currently ship only within the United States.

Shipping Cost

We offer free shipping on all orders with no minimum purchase requirement.

Order Cut-Off Time

Orders placed before 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) are processed the same business day. Orders placed after the cut-off time will be processed on the next business day.

Processing Time

Orders are processed within 1–2 business days. Our processing days are Monday through Saturday.

Transit Time

After shipment, orders generally arrive within 4–5 business days. Delivery services operate Monday through Saturday.

Total Delivery Time

The estimated total delivery time is 5–7 business days, including processing and shipping time.

Delivery Partners

We ship orders using trusted carriers such as UPS, USPS, and FedEx to ensure reliable and secure delivery.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address. Customers can use the tracking information to monitor the delivery status of their package.

Order Modification

Customers may request order changes before the order has been processed or shipped. Once the package has been shipped, modifications may no longer be possible.

Order Cancellation

Orders can only be canceled before shipment. After an order has been shipped, it cannot be canceled and must follow our return process if eligible.

Change of Address

If you need to update your shipping address, please contact us immediately after placing your order. Address changes may not be possible once the order enters processing or shipping stages.

Wrong Address

Customers are responsible for providing accurate shipping information at checkout. Pacific Clothing is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Delivery Delays

Delivery delays may occasionally occur due to weather conditions, holidays, carrier issues, or other circumstances beyond our control. We appreciate your patience and understanding in these situations.

Undelivered Packages

If a package is returned to us due to failed delivery attempts, refusal of delivery, or incorrect address information, customers may be responsible for additional shipping charges for reshipment.

Item Not Received

If your tracking information shows delivered but you have not received your package, please contact the shipping carrier first. If additional assistance is needed, you may also contact our support team.

Lost Packages

If a package is confirmed lost during transit, we will work with the shipping carrier to investigate the issue and help provide an appropriate resolution.

Damaged Packages

If your order arrives damaged, please contact us promptly with photos of the package and item so we can review the issue and assist you accordingly.

Contact Us

Phone: +1 2095299410
Email: support@thepacificclothing.com

Address: 1100 Carver Rd #11, Modesto, CA 95350, United States

Business Hours: Monday to Saturday: 10:00 AM to 06:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)
Sunday - Closed.